Wednesday, August 24, 2016

Working with EI: Getting Results!

           I have always been driven by emotion; however, I have not always had emotional intelligence (EI).  Goleman asserted that self-awareness is knowing what we are feeling and why we are feeling it (Goleman, 2012).  He further adds that self-awareness leads to good decision-making and having a moral compass.  So then, when I was younger (around ages 16 – 18), I completely lacked self-awareness.  I often had the emotions of being angry, hurt, selfish, and insecure.  This stemmed from my upbringing and environment.  I grew up in a low-income household in a tough city (El Paso, TX).  I ran the streets with gang members – I connected with those who were like me, those who didn’t have much and wanted more but didn’t know how to get it.  As a result, I had a “me against the world” mentality.  I felt as if everything were conspiring to keep me an outcast in life.  I had little self-control and acted impulsively, and I often made bad decisions.  Fortunately, I decided to join the Army.  My new job took me away from the things that had negatively influenced me and gave me purpose.  Moreover, my life had structure and I had a path to follow.  My self-awareness had changed.  My emotions changed to energetic, hopeful, and optimistic.  Yet, there was still a bit of anger – anger at those who would continue to doubt and/or marginalize me – but I used the emotion to motivate me to achieve.  To this day, I am still driven by emotion but I recognize which ones are constructive and which are destructive.
            Yet, self-awareness was not enough because I was still (as some people called me) a “hot-head”.  Although I knew which emotions were destructive, I acted on them out of impulse.  Therefore, I needed the EI for self-management.  Self-management is described as “managing one’s internal states, impulses, and resources” (Boyatzis, 2009).  As time passed, I began to mature and became a young leader.  I started to understand the need for self-management and particularly the need for emotional self-control.  Early in my career, I had learned hard lessons about losing control, or to put it another way, giving in to my vices.  As my self-control improved, I derived other benefits – I adjusted to change easier, was achievement oriented, and had an overall positive outlook.  Being positive gave me strength; I wasn’t fearful of obstacles or failure.  Goleman (2012) said that self-management is being able to “handle your distressing emotions in effective ways so they don’t cripple you”.  A favorite quote of mine is from Admiral (retired) James Stockdale who once said, “The test of character is not ‘hanging in there’ when you expect a light at the end of the tunnel, but performance of duty and persistence of example when you know that no light is coming” (Department of the Army, 1985, p. 19).   I was becoming that leader whom I aspired to be, one who would lead by example.
            To become a good leader, I also needed social awareness and social skills.  Social awareness, described as a competency of social intelligence, refers to a relationship with others and awareness of their feelings, needs, and concerns (Boyatzis, 2009).  A significant emotion that I had to develop as a young leader was empathy.  Although I understood others struggles, I seldom empathized.  I had pulled myself up from my own “bootstraps”, so why couldn’t they?  I felt that it was enough when I gave them an example that good things happen when you have purpose and grit.  However, I realized that as leader, I had the responsibility for my followers’ well-being, both in their personal lives and in work.  Moreover, I recognized that I had only become who I was because I was fortunate to have leaders that cared for me.  My leaders had coached and mentored me, inspired me, and influenced my emotions and actions.  They made me better.  Thus, I want to do the same for others.

References

Boyatzis, R. (2009). Competencies as a behavioral approach to emotional intelligence. Journal of Managment Development, 749-770. doi:10.1108/02621710910987647

Department of the Army. (1985). Leadership statement and quotes. Washington, DC: Department of the Army. Retrieved from buildingamidshipman.wordpress.com: https://buildingamidshipman.wordpress.com/

Goleman, D. (2012, April 23). Retrieved from www.youtube.com: http://www.youtube.com/watch?v=Y7m9eNoB3NU

No comments:

Post a Comment