An interesting quote caught my
attention at the beginning of the video, the speaker said, “You have made a
terrible mistake, but you are not a mistake” (Gallagher, 2013). Chuck Gallagher was speaking in the context
of ethics – ethics was more than just being compliant to rules, it was deliberate
decision-making using morals; and yet sometimes, one makes the wrong
decision. The ethical person is one who
can recognize that he or she made a mistake and will not do it again. Gallagher understood this firsthand as he went
to prison for making unethical (and illegal) decisions.
It reminded me of a quote by someone
many people, including myself, consider a great military leader – General
Stanley McChrystal. Gen. McChrystal once
said during a speech on leadership, “Leaders can let you fail and yet not let
you be a failure” (TED, 2011). Great
organizations are those that empower their people – the leaders understand that
mistakes and/or failures will occur.
Admonishing followers for making mistakes will stifle their initiative
and creativity as well as creating distrust in the leader.
Great organizations are also deeply
rooted in principles. Gen. McChrystal
also mentioned a line from the U.S. Army’s ‘Soldier’s Creed’ that reads, “I
will never leave a fallen comrade” (TED, 2011).
This stanza of the ‘Army Values’ was something that we (soldiers)
believed in our hearts. “I will never
leave a fallen comrade” was more than a code prescribing what we ought to do; it was a promise, even at the risk of
our own life. If you had ever asked a
soldier why he or she would do this for their comrade, he or she would most
likely reply “because they would do it for me”.
I witnessed this promise on more
than one occasion during my time in service.
I recall a situation during a combat deployment when I had heard the
term “Fallen Angel” called over the radios.
Fallen Angel was the term used when a U.S. aircraft had crashed. From that moment on, it had become everybody’s duty to secure the crash
site and rescue the survivors (if any). This
was especially significant to me because I too was serving as an aircrew member
on a UH-60 Blackhawk helicopter. While
also serving as an Air MEDEVAC crewmember, it was understood that we would risk
all, “So that others may live”.
This is what I found fascinating
about how the Army portrayed its values.
The Army instilled a culture of self-sacrifice. However, it would seem that this mindset would
be at odds with our natural tendencies for egoism, that is, to further one’s
self-interests (LaFollette, 2007) .
It was paradoxical, to “Be all you can be” also meant giving fully to
others. Furthermore, the Army urged each
soldier to embody its values of leadership, duty, respect, selfless-service,
honor, integrity, and personal courage (aptly given the acronym LDRSHIP). The Army values were not supposed to be some
normative description of how we ought to be – it was who we were.
However, this is not to say that all
leaders (or soldiers) in the Army were of the highest moral and ethical
caliber. Mistakes and sins were
committed. I committed some myself. For instance, I came in at a time when the hazing
of subordinates was a norm. The hazing
was conducted to those as a right of initiation, whether it is joining the
organization, the Non-Commissioned Officer ranks, or some other group. I was hazed and later perpetuated the
behavior when I was a junior leader. When
I began to mature, I realized that hazing was more about exercising power and
control over another. While some of
those who were hazed had no issue with it, others would harbor resentment and
distrust in leadership.
This was an example of leaders (like
myself) making mistakes, learning from them, and committing to doing
better. Values are important in the
Army. So much so that a leader’s values
are evaluated on Army personal performance reports i.e. Officer Evaluation
Report (OER) and Non-Commissioned Officer Evaluation Reports (NCOER). The ‘Values’ section of the reports precedes
every other section e.g. competence, leadership, accountability, etc. This reinforced the notion that values and/or
ethics was the foundation that guided behavior and actions. Moreover, it was clear that values were not just
an Army thing; values are the fabric of who we are.
References
Chuck Gallagher.
(2013, January 27). Business Ethics
Keynote Speaker - Chuck Gallagher - shares Straight
Talk about Ethics! [Video File]. Retrieved from https://www.youtube.com/watch?v=gUJ00vNGCPE .
LaFollette, H.
(2007). The practice of ethics. Malden, MA: Blackwell Publishing.
TED. (2011, April
06). Stanley McChrystal: Listen, learn
... then lead. [Video File]. Retrieved from https://www.youtube.com/watch?v=FmpIMt95ndU .
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